The quality of customer service in anatomic pathology
David A Novis MD can be contacted at 18 Toon Lane, Lee, New Hampshire 03824, USA. President and CEO, Novis Consulting LLC, Lee, New Hampshire; Senior Consultant, Chi Solutions Inc. Ann Arbor, Michigan; Founding Partner and Director, Pathologists Professional Association, Lewiston, Maine, USA
published online 07 August 2008.
PII: S1756-2317(08)00089-3
doi:10.1016/j.mpdhp.2008.06.004
© 2008 Elsevier Ltd. All rights reserved.
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